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MyChurch.Events Subprocessors

Last updated: 06.26Version: 1.0

Summary — Plain English

This page lists the third-party service providers (subprocessors) that may process personal data on behalf of MyChurch.Events. We ensure all subprocessors are bound by appropriate data protection agreements.

1. What Is a Subprocessor?

A subprocessor is a third-party company that processes personal data on our behalf. MyChurch.Events uses subprocessors for services such as cloud hosting, payment processing, email delivery and analytics. All subprocessors are engaged under written data processing agreements and are required to process data only on our instructions.

2. Current Subprocessors

The table below lists our current subprocessors. This list is subject to change in accordance with our notification process.

CategorySubprocessorServiceData ProcessedLocationSafeguardsPrivacy Link
Hosting & Infrastructure[HOSTING PROVIDER]Cloud hosting and infrastructureAll platform data[LOCATION]SCCs / UK IDTA[LINK]
Payment Processing[PAYMENT PROCESSOR]Ticket payment processingPayment and billing data[LOCATION]PCI-DSS / SCCs[LINK]
Email & Messaging[EMAIL PROVIDER]Transactional email deliveryName, email address, booking details[LOCATION]SCCs / UK IDTA[LINK]
Analytics[ANALYTICS PROVIDER]Website usage analyticsAnonymised device and usage data[LOCATION]Consent / SCCs[LINK]
Customer Support[SUPPORT TOOL]Helpdesk and support ticketingName, email, support correspondence[LOCATION]SCCs[LINK]
Security & Fraud Prevention[SECURITY PROVIDER]Fraud detection and preventionTransaction and device data[LOCATION]SCCs[LINK]
Ticket Scanning & QR Codes[QR PROVIDER]QR code generation and scanningTicket reference, check-in data[LOCATION]SCCs[LINK]

Note: Subprocessor details are placeholders. Update before publication.

3. Subprocessor Change Notifications

We will provide at least 30 days' notice before engaging a new subprocessor or making material changes to an existing subprocessor arrangement. Notice will be given by updating this page and, where appropriate, by email to affected organisers. Objections to new subprocessors should be submitted to privacy@mychurch.events.

4. Contact

For questions about our subprocessors, contact privacy@mychurch.events.

Contact us about this policy

If you have any questions, concerns or requests relating to this policy, please contact us:

legal@mychurch.events privacy@mychurch.events
MyChurch.Events Ltd · Company number: 09188368 · Registered office: 24 EN3 5ND
This page is provided for transparency and platform governance. It should be reviewed alongside the legally binding version approved by MyChurch.Events Ltd and its legal advisers.